Customer Services

Please contact customerservices@merciauk.com with all questions, queries and account issues. The Customer Services Team will work with you to resolve your account and deal with any payments.

Field Support

If you are interested in being a part of our ever-growing field team, please drop a CV into this department via email fieldservices@merciauk.com we will be in touch if your CV meets our application criteria

Business Services

For all business-related matters please contact our business services team. For Energy Suppliers and utility Providers please email clientservices@merciauk.com to enquire about our services and what we can offer.

Revenue Protection

For any and all issues relating to revenue protection, (e.g. Theft of Gas) please contact our specialst Revenue Protection department via email on:

revenueprotection@merciauk.com